McKesson is seeking a Sr. Platform Reliability/L3 Support to maintain enterprise platforms across cloud and hybrid environments, focusing on the Sierra Agent OS, Five9, and the integrations that connect them to CRM and identity systems.
You will lead complex investigations, drive root-cause analysis, and improve operational resilience as the senior escalation point for the service desk. This role sits on the Contact Center AI team and requires hands-on production support, incident management,
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Senior Platform Reliability Engineer – L3 (CCaaS/AI) employer: Mckesson Corporation
At McKesson, we are dedicated to making a meaningful impact in healthcare while prioritizing the health and well-being of our employees. Our collaborative work culture fosters innovation and personal growth, providing ample opportunities for professional development and engagement in high-profile projects. Located in Canada, we offer a competitive compensation package and a hybrid work environment that supports work-life balance, making us an exceptional employer for those looking to contribute to the future of health.
