At a Glance
- Tasks: Drive innovation by enhancing our cloud contact center platform and optimizing customer experiences.
- Company: Join McKesson, a leader in healthcare solutions with a focus on technology.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborative environment with mentorship opportunities and career advancement.
- Why this job: Make a real impact in healthcare by transforming customer journeys with cutting-edge tech.
- Qualifications: 7+ years in contact center engineering and strong integration skills required.
The predicted salary is between 135000 - 165000 $ per year.
Drive innovation with Mc Kesson as a Senior Integration Developer focused on enhancing our cloud contact center platform.
Use your integration expertise to shape seamless customer experiences.
In this senior role, you'll play a vital part in developing and optimizing Five9 solutions while collaborating with architects, product teams, and business stakeholders.
You’ll manage contact center integrations, support platform modernization, and contribute to AI-powered customer engagements.
Your experience will be key in transforming the customer journey across various communication channels.
Key
Responsibilities
- Design and configure Five9 contact center solutions for optimized performance
- Maintain voice, chat, and digital engagement configurations
- Support migration from legacy systems to Five9 platform
- Collaborate with teams to resolve integration and routing issues
- Mentor team members on best practices and operational excellence
Requirements
- 7+ years in contact center engineering or related technology
- 5+ years configuring Five9 or equivalent platforms
- Strong communication skills with technical teams
- Experience with middleware integrations like Mule Soft
- Bachelor's degree in Computer Science or related field
Elevate your career in integration development by leveraging your technical skills to impact healthcare solutions at Mc Kesson. #J-18808-Ljbffr
Senior Integration Developer in Mississauga employer: Mckesson Corporation
At McKesson, we are dedicated to making a meaningful impact in healthcare while prioritizing the health and well-being of our employees. Our collaborative work culture fosters innovation and personal growth, providing ample opportunities for professional development and engagement in high-profile projects. Located in Canada, we offer a competitive compensation package and a hybrid work environment that supports work-life balance, making us an exceptional employer for those looking to contribute to the future of health.
