Use credit analysis and collections expertise at McDougall Energy as a Credit Representative supporting customer satisfaction and account retention.
Reporting to the Credit Manager, this detail-oriented Credit Representative reviews assigned accounts and addresses outstanding balances. The position involves Accounts Receivable aging, credit warnings, past-due investigations, risk analysis, and customer communications. You will also support incoming calls and residential budget payments.
Key Responsibilities:
- Monitor accounts for compliance with credit policies
- Review aging lists and credit warning reports
- Investigate past-due accounts, budgets, and Non-Sufficient Funds
- Contact customers regarding outstanding balance collections
- Resolve inquiries through timely first-call resolution
Requirements:
- Ideally three years in Credit or Accounts Receivable
- Strong analytical, problem-solving, and negotiation skills
- Accurate handling of large data volumes
- Intermediate Microsoft Office Suite knowledge, including Excel and Word
- Experience with an ERP system is an asset
Bring organized credit review, sensitive communication, and collection skills to McDougall Energy's customer-focused accounts receivable team.
Credit Collections Representative in Ottawa employer: McDougall Energy Inc.
McDougall Energy Inc. is an excellent employer that prioritizes safety and employee well-being in its Owen Sound operation. With a strong commitment to professional development, we offer our drivers the opportunity to enhance their skills while enjoying a supportive work culture that values teamwork and customer service excellence. Our unique 4-on/4-off schedule allows for a balanced work-life dynamic, making it an ideal place for those seeking meaningful and rewarding employment.
