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SMS Equipment is looking for a Mining Equipment Technical Specialist (Mechanical) to support the timely repair of down mining equipment. This role provides technical support to field and shop teams to ensure maintenance and repair activities are completed in a safe, efficient, and cost‑effective manner, helping to minimize downtime and maximize equipment reliability.

Work Location: Remote – Mining One Team
Salary: $115,000 - $125,000 Annually
Work Arrangement: 75% remote/25% onsite. Candidates located in Eastern Canada are preferred with access to a major airport.
Schedule: Monday to Friday with regular travel to SMS branches and/or customer mine sites is required based on business needs. Applicants should expect approximately one site visit per month, with frequency and duration varying based on operational requirements.

What You’ll Do

• Respond promptly to equipment‑down situations requiring advanced technical troubleshooting, including providing after‑hours technical support as needed.
• Support the development of project plans, priorities, budgets, and schedules while ensuring compliance with all applicable regulatory, safety, and procedural requirements.
• Track, monitor, and support field test programs, maintaining close communication with the Reliability Group and Corporate Technical Support teams.
• Identify, track, and report product and equipment issues, providing clear status updates to internal stakeholders and customers.
• Analyze technical issues that may impact equipment availability and reliability, and proactively communicate risks and mitigation strategies to stakeholders.
• Serve customers by providing expert technical guidance and resolving complex equipment‑related issues.
• Act as a key liaison between SMS Equipment, Komatsu, and customers to support issue resolution and continuous improvement.
• Lead or participate in task force committees focused on addressing product or equipment performance concerns.
• Prepare and distribute daily reports, customer updates, and technical documentation as required.
• Provide technical support to ensure the success of preventative and predictive maintenance programs.
• Review preventative maintenance, vibration analysis, and oil analysis programs to maximize equipment performance and program effectiveness.
• Support tradespeople by providing technical guidance on repair procedures and techniques when complex or unexpected issues arise.

What You Bring

The successful candidate will have a Journeyperson level trade certification along with a minimum of 3 years Komatsu equipment specific experience and/or heavy equipment experience.

Other requirements include:

• Proven knowledge of mining equipment and components, including maintenance and repair practices.
• Strong communication, organizational, and multitasking skills with the ability to manage competing priorities effectively.
• Demonstrated accuracy with a high level of attention to detail.
• Strong computer proficiency and the ability to quickly learn and adapt to new technologies and systems.
• Experience using Microsoft Office applications; familiarity with General Electric software, Cummins engine diagnostic software, and payload systems is considered an asset.
• Working knowledge of applicable legislation, regulations, and equipment inspection requirements.
• Valid driver’s license.
• Bilingualism is considered an asset.

This position is classified as an Individual Contributor role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise).

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

Pre-Employment

This position is Safety sensitive. Candidates may be required to complete:

• Ticket verification
• Credential verification
• Drug and alcohol test
• 5-year commercial driver’s abstract

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world‑class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.

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