Build customer loyalty as a Service Advisor with McDonald Nissan, using communication skills to guide service customers through their visits. Deliver courteous support across the Drive Lane and service department.
McDonald Nissan seeks a Service Advisor to oversee service orders and customer flow. You will provide concierge support, answer vehicle service questions, and help maintain strong customer satisfaction. The position requires organization, professionalism, and self-motivation.
Key Responsibilities:
- Oversee service orders and Drive Lane workflow
- Provide prompt, courteous, and effective customer service
- Offer concierge support by phone and in person
- Distribute work efficiently among express service technicians
- Maintain customer satisfaction at company standards
Requirements:
- Organized, friendly personality and strong communication skills
- Professional and well-groomed personal appearance
- Consistent record of service and sales success
- Ability to work with little supervision
- Valid driver's license and clean driving record
Bring organized service advising, customer communication, and dealership support skills to McDonald Nissan's customer-focused service department.
