McAuley Law is seeking a versatile and empathetic Legal Receptionist to be the face and voice of our general practice firm. In this role, you will be the first point of contact for clients facing a wide range of legal situations. You will manage our front desk, answer multi-line phone calls, and provide critical administrative support to our legal assistants and lawyers across multiple areas of law.
Key Responsibilities
- First Impressions: Greet clients with warmth and professionalism, ensuring a supportive environment for individuals who may be experiencing stressful life events.
- Call & Intake Coordination: Answer, screen, and route incoming calls; gather basic information from prospective clients looking for help in various practice areas (e.g., criminal law, real estate, estate, and corporate).
- Diverse Document Handling: Receive, date-stamp, and appropriately route incoming mail and couriers; prepare outgoing packages.
- File & Office Upkeep: Assist with setting up new client files, processing initial intake paperwork, processing payments, and maintaining a tidy lobby and meeting room areas.
Qualifications & Requirements
- Experience: 1+ years of experience in a professional reception or administrative role; experience working within a multi-practice or general practice law firm is a significant asset.
- Adaptability: Proven ability to multitask and pivot quickly in a fast-paced environment where priorities shift between different legal sectors daily.
- Communication & Discretion: Exceptional communication and listening skills, paired with a strict understanding of and adherence to client confidentiality rules.
- Tech-Savvy: Proficiency in Microsoft 365 (Word, Outlook, Excel); experience with legal practice management software is a strong plus.
- Soft Skills: Exceptional attention to detail
- Language Proficiency: Written and verbal English proficiency.
What We Offer
- Competitive compensation package, RSP, and health & dental benefits.
- Paid vacation, personal days, and sick days
- A collaborative, professional, and dynamic office environment.
Deadline to apply is November 3, 2026 at 4:00 PM.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
