At a Glance
- Tasks: Coordinate clinic operations, manage client intake, and support team events.
- Company: Join McAtee Psychology, a growing private practice in Calgary.
- Benefits: Competitive salary, benefits package, and weekends off.
- Other info: Opportunity for hands-on training and potential for permanent role.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: 2 years of customer service experience, preferably in healthcare or hospitality.
The predicted salary is between 52000 - 57000 $ per year.
McAtee Psychology is a growing private practice in Calgary providing counselling, psychological assessment, and consultation services to children, teens, adults, couples, and families. Our approach is personalized, inclusive, and strength-based, with a vision to help individuals and families thrive throughout every stage of life.
Our close-knit team of psychologists, mental health professionals, and administrative staff values excellence, collaboration, accountability, and connection. We take pride in delivering exceptional client care while fostering a positive, supportive workplace where everyone can grow and contribute.
This is a 13-month maternity leave contract beginning immediately, with strong potential to be extended or become permanent as the clinic grows. On any given day, you might match a new family with the right therapist, process insurance claims, order assessment materials, manage team inventory, review accounts receivable, or plan the next team birthday event. You will work closely with our clinicians and leadership, keep the clinic running smoothly, and help us find better ways of doing things.
Some of your responsibilities may include:
- Managing client intake, appointment scheduling, and matching clients with clinicians.
- Overseeing billing, insurance claims, client payments, accounts receivable, and related administrative processes.
- Coordinating daily clinic operations, managing inventory and clinical resources, and maintaining staff records.
- Supporting internal and external team events and team operational projects that enhance clinic efficiency, collaboration, and growth.
You are warm, professional, highly organized, and confident in your communication with clients. You have exceptional customer service skills and a natural ability to make people feel welcomed, supported, and cared for. You are a fast learner who adapts quickly, manages competing priorities with ease, and thrives in a busy, fast-paced environment.
You will likely have:
- Minimum 2 years of customer-facing experience, preferably in healthcare, hospitality, or a service-oriented setting.
- A collaborative, team-oriented mindset with a desire to build positive professional relationships.
- A compassionate, client-focused approach with the ability to adapt communication styles and maintain appropriate boundaries.
- Strong organizational and multitasking skills, with the ability to prioritize tasks and remain calm under pressure.
- A fast learner who adapts quickly to new technology and software, including Jane App, Microsoft Office, Claude, and Google Workspace.
To be successful in this role, we recommend a degree in healthcare administration, psychology, or a related field.
What We Offer:
- A full-time, Monday to Friday schedule with weekends free.
- Competitive pay plus a benefits package.
- Hands-on training and mentorship, with exposure to both counselling and assessment services.
- A supportive, collaborative team where your ideas are welcomed and your work is valued.
- A clear path to an extended or permanent role based on clinic growth and performance.
Our team is guided by seven core values: delivering excellence, accessibility and inclusivity, collaboration and accountability, a growth mindset, practical and meaningful outcomes, connection, and outreach and impact. We are looking for someone who will bring these to life in their work every day.
Clinic Coordinator in Calgary employer: McAtee Psychology Ltd.
McAtee Psychology Ltd. offers a supportive and collaborative work environment where employees can grow and contribute to exceptional client care. The company values excellence, accountability, and connection among its team members, fostering a positive workplace culture. With opportunities for professional development and a focus on personalized, strength-based approaches, McAtee Psychology is an attractive employer for those in the mental health field.
