Coordinate truck and trailer repairs in Regina using customer service, scheduling, and clear communication with customers and shop teams.
Maxim Truck and Trailer seeks a customer-focused Service Coordinator for its Regina service department. You will connect customers with the shop, support repairs from intake through pick-up, and build lasting relationships. The work requires organization, problem solving, and careful communication.
Key Responsibilities:
- Process customer requests and schedule work into the shop
- Welcome customers and complete unit intake procedures
- Interview customers about concerns and service requirements
- Provide repair updates as the primary customer liaison
- Coordinate pick-up, work orders, and customer estimates
Requirements:
- One to two years in medium or heavy-duty trucks
- Front-line customer service experience and people-focused approach
- Strong listening, problem-solving, and decision-making skills
- Organized, detail-oriented, and comfortable managing multiple priorities
- Experience with email, MS Word, data entry, and internet applications
Bring customer coordination, service scheduling, and repair communication skills to Maxim Truck and Trailer in Regina, Saskatchewan.
