At a Glance
- Tasks: Resolve complex IT issues and support legal software in a fast-paced environment.
- Company: Join MatchBox Consulting Group, a leader in IT solutions.
- Benefits: Competitive salary, mentorship opportunities, and professional growth.
- Other info: Dynamic team atmosphere with opportunities for career advancement.
- Why this job: Make a real impact by solving challenges and supporting innovative legal tech.
- Qualifications: Experience in IT support and strong communication skills required.
The predicted salary is between 62100 - 75900 $ per year.
Match Box Consulting Group seeks an IT Support Specialist Level 2 for an on-site role in downtown Vancouver.
You will take escalations from the helpdesk, resolve complex issues, and support legal software alongside enterprise Microsoft tools.
You will diagnose root causes, mentor junior staff, and participate in upgrades, migrations, and training sessions.
Strong communication and calm judgment are essential for a fast-paced professional services environment.
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On-Site IT Support Specialist L2/3 in Vancouver employer: MatchBox Consulting Group
MatchBox is an exceptional employer, offering a dynamic hybrid work environment in New Westminster that fosters collaboration and innovation. With a strong commitment to employee growth, we provide extensive training opportunities and support for professional development, ensuring our team members thrive in their careers. Our inclusive work culture values diversity and encourages contributions from all backgrounds, making it a rewarding place to build a meaningful career in cybersecurity and IT resiliency.
