Mastercard seeks a Senior Specialist, Customer Engagement to drive customer readiness and adoption during migration to Mastercard's next-generation disputes platform. You will serve as the primary liaison among Mastercard, customers, and implementation partners, translating requirements into actionable plans and collateral.
You will collaborate with issuers, acquirers, processors, and third-party partners to shape implementation plans, lead workshops, and track progress across a broad customer
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Senior Specialist, Customer Engagement & Disputes Migration in Toronto employer: Mastercard
Mastercard is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. As a Strategic Partnerships Director, you will benefit from extensive professional growth opportunities while working in a vibrant environment that values diversity and inclusion. Located in a hub of technological advancement, Mastercard offers competitive benefits and the chance to make a meaningful impact in the payments ecosystem.
