At a Glance
- Tasks: Lead cross-functional teams to drive SME growth initiatives and ensure strategic alignment.
- Company: Join Mastercard, a global leader in payment technology and innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role in a fast-paced environment with a focus on collaboration and innovation.
- Why this job: Make a real impact on SME growth while collaborating with top industry leaders.
- Qualifications: Strong business acumen and exceptional program management skills required.
The predicted salary is between 135000 - 165000 $ per year.
The Director, SME PMO & Strategic Execution will serve as the operational backbone of Mastercard’s global SME business across the enterprise, ensuring priorities are translated into coordinated action and measurable outcomes. This role is responsible for driving cross-functional execution, governance, and accountability across the SME organization, partnering closely with senior leaders to align stakeholders, prioritize investments, and maximize business impact.
As a trusted advisor and chief integrator, the Director will establish the operating rhythms, performance management processes, and decision-making frameworks that keep strategic initiatives on track. The role requires a highly collaborative leader who can influence across a complex global matrix, anticipate risks and dependencies, and bring teams together around shared objectives.
- Establish and lead cross-functional execution of enterprise SME priorities, ensuring alignment across key stakeholder groups.
- Establish governance, operating rhythms, and performance management processes that drive accountability and business impact.
- Ensure resources, investments, and executive attention remain focused on the highest-value opportunities.
- Foster a culture of collaboration across regions, business units, and functions.
- Continuously monitor progress, identify opportunities, and lead corrective actions to maximize impact.
- Measure and communicate progress against strategic objectives and key business outcomes.
- Support planning for high-impact customer, partner, and industry engagements that strengthen Mastercard’s position in the SME ecosystem.
- Ensure successful activation and localization of growth initiatives in partnership with regional and market teams.
- Partner with Product, Regional, Services, Public Sector, and Corporate Strategy teams to align enterprise priorities and growth initiatives.
The ideal candidate combines strong business acumen with exceptional program management and stakeholder leadership skills. They thrive in fast-paced environments, excel at turning strategy into execution, and are passionate about driving organizational effectiveness, accelerating growth initiatives, and ensuring Mastercard delivers against its SME ambitions.
- Strong commercial acumen with a relentless focus on driving measurable business outcomes.
- Comfortable operating in ambiguity and leading through change with speed, accountability, and resilience.
- Exceptional ability to influence senior executives and drive alignment across a highly matrixed global organization.
- Proven experience leading growth, business transformation, consulting, or business operations functions.
- You have courage to challenge the status quo, are proactive (versus reactive), and have a strong sense of humor!
- Exceptional communication, executive presence, and stakeholder management skills.
- Experience building scalable operating models, governance structures, and organizational capabilities.
Director of SME Growth Program Management in Toronto employer: Mastercard
Mastercard is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. As a Strategic Partnerships Director, you will benefit from extensive professional growth opportunities while working in a vibrant environment that values diversity and inclusion. Located in a hub of technological advancement, Mastercard offers competitive benefits and the chance to make a meaningful impact in the payments ecosystem.
