The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond Our token intelligence team focuses on preventing fraudulent tokens from being created and protecting the emerging token ecosystem As digital interactions and transactions become increasingly tokenized, the team develops risk intelligence and network signals that help customers establish trust at token creation and throughout the customer journey By connecting fraud, identity, and token intelligence across the ecosystem, the team is defining how trust is established and maintained in the next generation of digital commerce We are seeking a Manager of Product Management who will lead efforts to prevent fraud across emerging network token ecosystems by: Understanding customer needs, emerging fraud trends, and the growing token ecosystems to identify new fraud and identity use cases Collaborating with cross-functional partners in data science, engineering and digital product to transform customer needs into easy-to-understand products and features Working with marketing and sales to define positioning, value, and sales enablement materials Prioritizing the roadmap using product metrics across adoption and performance, while helping customers balance fraud prevention, cardholder friction, and approval rates Partnering with data science teams to analyze product and model performance, investigate root causes, and identify opportunities for improvement Strong understanding of fraud threats across digital payments, including account takeover, synthetic identity fraud, testing attacks, social engineering, and other emerging attack vectorsA bias for action and a track record of driving products from concept through commercialization in fast-moving environmentsComfortable operating in ambiguous environments and building alignment across cross-functional stakeholders to prioritize investments and drive executionExceptional analytical skills with the ability to break down complex problems, identify root causes, and make data-driven product decisionsDemonstrated product management experience with a strong track record of delivering customer-focused solutions. Experience working in payments, fraud, risk, identity, authentication, or related domainsExcellent written and verbal communication skills, with the ability to articulate complex fraud, identity, and technical concepts to both technical and non-technical audiences
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Manager of Product Management (Identity Solutions) in Toronto employer: Mastercard Inc.
Mastercard is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration, particularly in the vibrant city where this role is based. Employees benefit from comprehensive growth opportunities, including leadership development programs and access to a global network of professionals. With a commitment to operational excellence and strategic impact, Mastercard empowers its team members to drive meaningful change in the SME landscape.
