Step into a pivotal role as a Technical Advisor for HVAC-R solutions with Master Group, aiding technicians across Western Canada. This hybrid role includes remote support, troubleshooting, and regular site visits.
In this position, you'll be responsible for providing expert after-sales technical support and conducting training sessions for HVAC-R technicians. With your extensive field experience, you will tackle technical challenges and support our partners in Manitoba, Saskatchewan, Alberta, and British Columbia. Your contributions will be crucial for maintaining operational excellence and strong customer relationships within the HVAC industry.
Key Responsibilities:
- Assist technicians with HVAC-R technical queries
- Utilize multiple methods, including travel, for troubleshooting
- Handle labor and material claims with professionalism
- Facilitate equipment start-ups and trainings
- Support Master Group's sales teams with expert knowledge
Requirements:
- HVAC-R diploma or equivalent technical training
- 5 to 10 years of field experience in HVAC-R
- High level of computer proficiency
- Excellent organizational and communication skills
- Valid driver's license required for travel
Utilize your HVAC expertise effectively at Master Group to strengthen customer support initiatives.
Technical Advisor for HVAC-R Solutions in Calgary employer: Master
The Master Group is an exceptional employer, offering a dynamic work environment that prioritizes growth, teamwork, and innovation. With comprehensive benefits including medical and dental coverage from day one, a wellness spending account, and a commitment to employee development, team members are empowered to thrive both personally and professionally. Located in Western Canada, the Bosch Residential Territory Manager role provides unique opportunities to build strong relationships within the HVAC-R industry while contributing to the success of a leading company known for its technical expertise and operational excellence.
