Client Relationship Management – Manager in Mississauga

Senior Relationship Manager - Retiree Benefits

We are seeking a talented individual to join our Retiree Benefits team at Victor in the position of Senior Relationship Manager.

This hybrid role will be based in Mississauga Ontario with a requirement of working at least three days a week in the office.

The Relationship Manager executes sales goals by maintaining a large book of business that includes complex employer and advisor networks and high-yield association accounts.

You will work in close collaboration with retiree benefit leaders on client engagement involving strategic sales methodologies.

You are great at client retention and customer satisfaction.

Key Responsibilities

• Use digital and telemarketing channels and marketing communications to engage prospects and generate new business.
• Conduct monthly business performance analysis and develop strategies to drive growth.
• Create and deliver sales proposals, presentations, webinars, videos, newsletters, and partner communications tailored to complex prospect needs.
• Perform market and industry research to identify targets for new relationships and expansion opportunities within existing accounts.
• Coordinate with internal stakeholders and account representatives to support product introductions, deeper market penetration, and service satisfaction.
• Required Qualifications
• Quick, efficient decision-maker who generates innovative solutions and adapts effectively to changing priorities.
• Proficient in Microsoft Word, Excel, and Power Point; comfortable creating client-ready materials and supporting sales processes; hold or ability to obtain a life license within 12 months of hire.
• Undergraduate degree in business, marketing, or a related field.
• Advanced proficiency with Microsoft Office Suite (Word, Excel, Power Point, Outlook).
• High emotional intelligence with adaptability and strong relationship-building skills.
• Consistent track record to build, maintain and expand effective professional relationships across multiple partner groups.
• Demonstrated ability to use digital and telemarketing strategies to drive sales outcomes.
• Experience developing persuasive proposals, presentations, and multi-channel communications.
• Strong analytical skills to assess monthly business results and translate findings into growth strategies.
• Availability to travel on as needed basis.
• Desired Skills and Attributes
• Proactive problem solver who navigates complex situations effectively.
• Ability to manage multiple priorities and deliver results efficiently.
• Proven success expanding account penetration and identifying new relationship opportunities through market research.
• Strong stakeholder partnership skills and ability to coordinate across teams to support new product introductions and client expectations.
• Experienced at representing our organization at industry events and conferences.
• Has proven ability to build strong professional network.
• Advanced proficiency with CRM and Microsoft Office Suite (Word, Excel, Power Point, Outlook).
• Hold or working toward a GBA or CEBS designation.
• Life Insurance license will be required within 12 months if not already held.
• Why Join Our Team

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Victor offers a connected culture of talented, inspired individuals, and a work environment where colleagues can grow and succeed.

At Victor, your voice is heard, your skills are sharpened and your ambitions nurtured.

We value diversity in thought and background and are looking for individuals who are up for the challenge of creating the insurance enterprise of the future.

If that's you, join us on our journey – with us by your side, you’ll be ready to tackle tomorrow's challenges.

Victor Insurance Managers LLC ("Victor") is one of the world's largest managing general underwriters with locations in the US, Canada, UK, Netherlands, Germany, Italy, and Australia.

It handles more than $4 billion USD in premium on behalf of numerous insurance carriers, through a large network of more than 20,000 active insurance agents and brokers.

With deep, specialized underwriting expertise, the company delivers a wide range of insurance solutions - from specialty property and casualty and professional liability insurance to group.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.

With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.

For more information about Marsh Risk, visit marsh. com, or follow us on Linked In and X.

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