Lead overnight hotel accounting and guest service operations at The Westin Toronto Airport near YYZ, balancing revenues while supporting guest satisfaction.
The Night Supervisor oversees guest registration, bell service, security, telephone services, reservations, and night audit. This position balances room, food and beverage, and telephone revenues. It also reviews room and tax charges, cashier reports, guest accounts, house accounts, and variance reports. The supervisor handles overnight Duty Management tasks and supports accurate hotel reporting.
Key Responsibilities:
- Balance room, food and beverage, and telephone revenues
- Audit room charges, cashier reports, and guest accounts
- Complete daily management and accounting reports
- Handle overnight Duty Management tasks
- Transmit accurate revenue and expense documentation
Requirements:
- Ability to supervise guest service and night audit operations
- Ability to handle cash floats and make deposits
- Ability to monitor performance and recommend corrective action
- Ability to train staff and provide necessary tools
- Ability to communicate across hotel departments
Support overnight hotel performance through accurate auditing, guest service supervision, revenue reporting, and Duty Management at Westin Toronto Airport.
Night Audit Supervisor Westin Toronto Airport employer: Marriott-International
At Westin, we pride ourselves on fostering a supportive and dynamic work environment where our Guest Services Managers can thrive. With a strong emphasis on employee growth through learning opportunities, recognition programs, and a team-spirited culture, we ensure that our staff feels valued and empowered. Located in the beautiful Whistler area, our employees enjoy unique benefits such as discounted hotel stays and complimentary meals, making Westin an exceptional place to build a rewarding career in hospitality.
