Serve as the first Town Hall contact for Marmora and Lake residents, using customer service, communication, and payment-processing skills daily.
This full-time, 12-month contract supports the Administration and Finance Department. Reporting to the Treasurer, the Service Representative and Receptionist answers questions about municipal programs, processes payments, and relays requests. The work also includes reception, administrative support, and confidential record maintenance.
Key Responsibilities:
- Greet and assist visitors professionally, respectfully, and accessibly
- Explain municipal programs, services, applications, permits, and licences
- Process payments and issue receipts for municipal fees
- Process registrations, applications, facility bookings, and public notices
- Support Finance and other municipal departments as required
Requirements:
- Secondary school diploma
- At least two years of related reception or administrative experience
- Strong written and verbal communication skills
- Excellent customer service skills
- Municipal software familiarity is an asset
Bring dependable reception, customer service, payment processing, and administrative skills to Marmora and Lake municipal operations.
