Lead Scotia Club hospitality operations at Scotiabank Arena, using restaurant leadership and financial management to shape premium guest experiences. This is a 14-month parental leave contract.
As Manager, Scotia Club, you will oversee a high-volume restaurant and bar operation within MLSE Restaurants & Catering. The role combines team development, programming, purchasing, inventory, budgeting, and guest service. You will partner with Culinary, Finance, Marketing, and other internal teams to deliver operational excellence.
Key Responsibilities:
- Lead restaurant, bar, guest experience, and programming operations
- Coach supervisors and team members toward accountable performance
- Manage budgets, purchasing, inventory, and financial procedures
- Partner with Culinary on menus, quality, and service standards
- Respond to guest concerns and lead service recovery
Requirements:
- Three or more years of progressive food and beverage management experience
- High-volume restaurant, bar, or premium hospitality leadership experience
- Strong financial, planning, communication, and relationship-building skills
- Smart Serve Certification and food-safety knowledge required
- Evening, weekend, and holiday flexibility required
Bring hospitality leadership, financial acumen, and guest-focused operations expertise to Scotia Club at Scotiabank Arena with MLSE.
Scotia Club Hospitality Operations Manager in Toronto employer: Maple Leaf Sports & Entertainment
At Maple Leaf Sports & Entertainment (MLSE), we are not just a workplace; we are a vibrant community of passionate individuals dedicated to delivering unforgettable experiences for fans. Located in the heart of Toronto, our culture thrives on collaboration, innovation, and a shared purpose, offering employees unique opportunities for growth across various sectors of sports and entertainment. With a commitment to diversity and inclusion, along with a flexible work environment that prioritizes employee wellbeing, MLSE stands out as an exceptional employer for those looking to make a meaningful impact in the world of sports.
Contact Details:
Maple Leaf Sports & Entertainment Recruitment Team
