At a Glance
- Tasks: Drive growth strategies and engage advisors for the Vitality program.
- Company: Join Manulife, a leader in financial services with a focus on innovation.
- Benefits: Enjoy competitive salary, flexible work options, and comprehensive health benefits.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Shape the future of advisor engagement and customer experience in a dynamic environment.
- Qualifications: 5+ years in commercial activation and strong analytical skills required.
The predicted salary is between 135000 - 165000 $ per year.
The Manager, Growth & Commercial Activation, Vitality is responsible for developing and executing commercial activation strategies that drive advisor engagement, customer adoption, and business growth for the Vitality program. Working closely with Sales, Marketing, Product, and Distribution partners, this role translates Vitality priorities into integrated activation plans that bring the Vitality value proposition to market. The successful candidate will lead strategic growth initiatives across Traditional and Entrepreneurial distribution channels, using advisor insight, market opportunities, product propositions, communications, and activation strategies to drive measurable outcomes. This is an opportunity to own a critical growth lever for the business while helping shape how advisors and customers experience one of Manulife's most distinctive offerings.
Position Responsibilities:
- Develop and maintain the commercial activation strategy for the Vitality portfolio.
- Translate Vitality business priorities into clear and actionable market activation plans.
- Define target audiences, objectives, value propositions, positioning, messaging, channels, activation approaches, and measures of success.
- Develop differentiated commercial activation approaches based on advisor segment, firm, distribution model, and market opportunity.
- Partner closely with Traditional and Entrepreneurial Sales leaders to develop channel-specific activation strategies that reflect advisor needs, market opportunities, and business priorities.
- Develop integrated go-to-market plans for priority initiatives, including advisor engagement, marketing, communications, digital activation, launch sequencing, and performance measurement.
- Leverage advisor, market, competitive, and performance insights to identify opportunities, improve engagement, and optimize commercial activation strategies.
- Lead cross-functional planning across Sales, Marketing, Product, Operations, Technology, and other business partners to ensure successful delivery of go-to-market initiatives.
- Develop and maintain the annual Vitality go-to-market roadmap and commercial calendar, ensuring activities are appropriately prioritized, sequenced, and aligned to business objectives.
- Determine the role of events and advisor engagement activities within broader activation plans and ensure they support defined commercial outcomes.
- Establish performance measures for commercial activation initiatives and monitor advisor engagement, activation, and growth outcomes.
- Conduct post-launch reviews, identify improvement opportunities, and recommend changes based on performance results and field feedback.
- Support business planning, business case development, leadership updates, and strategic recommendations related to Vitality growth priorities.
Required Qualifications:
- 5+ years of experience in commercial activation strategy, marketing, product management, sales enablement, business development, or related commercial roles.
- 3+ years of experience leading cross-functional initiatives involving multiple stakeholders and business functions.
- Experience developing and executing integrated commercial activation strategies, activation plans, or growth initiatives that drive measurable business outcomes.
- Strong analytical skills with experience using advisor, customer, market, sales, or performance data to inform decisions and recommendations.
- Proven ability to influence stakeholders and drive alignment across multiple teams in a matrixed organization.
- Excellent communication, presentation, relationship-management, and problem-solving skills.
- University degree in Business, Marketing, Commerce, Communications, Economics, or a related discipline.
Preferred Qualifications:
- Experience within insurance, financial services, health engagement, loyalty, wellness, or customer engagement businesses.
- Experience supporting advisor, distribution, broker, or channel-based growth strategies.
- Strong understanding of customer segmentation, value proposition development, positioning, advisor engagement, and market activation.
- Experience working across Sales, Marketing, Product, and Digital teams to bring new initiatives to market.
- Experience developing business cases, growth strategies, commercial plans, or customer engagement programs.
- MBA, Master's degree, or relevant professional designation.
- Bilingualism (English and French) is an asset.
When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.
Manager, Growth & Commercial Activation in Toronto employer: manulife
Manulife is an exceptional employer that prioritizes employee growth and well-being, offering a flexible work environment where innovation thrives. As a leader in AI Model Risk Governance, you'll have the opportunity to shape industry standards while collaborating with diverse teams across the globe. With a commitment to inclusion and professional development, Manulife empowers you to build a meaningful career in a supportive atmosphere.
