At a Glance
- Tasks: Lead digital analytics strategy and performance measurement for Manulife's Digital Storefront.
- Company: Join a leading financial services company with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a chance to influence enterprise-level strategies.
- Why this job: Shape the future of digital performance and make a significant impact.
- Qualifications: Expertise in Power BI, digital analytics, and leadership experience required.
The predicted salary is between 108000 - 132000 $ per year.
Lead Manulife’s Digital Storefront analytics strategy in a hybrid Toronto role requiring Power BI expertise and performance measurement leadership. As Director, Digital Storefront Performance & Insights, you will define success measures and guide enterprise performance intelligence. You will shape KPI frameworks, connect data sources, and lead reporting across Global and Segment teams. The work spans customer journeys, conversion, accessibility, site health, application monitoring, and AI-enabled transformation.
Key Responsibilities:
- Define measurement strategy, KPI frameworks, baselines, targets, and reporting standards
- Lead integrated analytics, measurement, reporting, and performance intelligence capabilities
- Own the centralized Power BI dashboard and reporting roadmap
- Oversee launch hypercare, performance issues, anomalies, and optimization opportunities
- Deliver executive reporting and communicate Digital Storefront value creation
Requirements:
- Extensive digital analytics, performance measurement, and business intelligence experience
- Advanced hands-on Power BI, data modeling, DAX, and integration expertise
- Experience leading analytics or performance management teams strategically and operationally
- Strong enterprise data architecture, pipelines, and business intelligence acumen
- Exceptional analytical thinking, stakeholder influence, and executive storytelling
- Apply digital analytics, Power BI, AI, and strategic reporting expertise to advance Manulife’s Global Digital Storefront performance.
Director Digital Storefront Analytics in Toronto employer: manulife
Manulife is an exceptional employer that prioritizes employee growth and well-being, offering a flexible work environment where innovation thrives. As a leader in AI Model Risk Governance, you'll have the opportunity to shape industry standards while collaborating with diverse teams across the globe. With a commitment to inclusion and professional development, Manulife empowers you to build a meaningful career in a supportive atmosphere.
