Manulife's Contact Center is seeking Bilingual Customer Service Representatives (French & English) to join our dynamic team in Canada. This role delivers outstanding service to policyholders, agents, and partners via inbound calls, email, and chat, with a hybrid work model that blends office collaboration (Tuesday to Thursday) and remote work for the rest of the week.
You will use advanced technology to document interactions, handle high volumes, and resolve issues with empathy.
Bilingual French-English Customer Support Agent | Hybrid in Ottawa employer: manulife
Manulife is an exceptional employer that prioritizes employee growth and well-being, offering a flexible work environment where innovation thrives. As a leader in AI Model Risk Governance, you'll have the opportunity to shape industry standards while collaborating with diverse teams across the globe. With a commitment to inclusion and professional development, Manulife empowers you to build a meaningful career in a supportive atmosphere.
