Join Manulife's Group Retirement Income Plan Team as a Bilingual Client Account Analyst in Montreal. Use your strong communication skills to handle client inquiries and provide exceptional service.
This hybrid role requires proficiency in both English and French, focusing on processing member transactions and ensuring compliance with policies. You will support client satisfaction through attention to detail and effective time management. The ideal candidate will thrive in a fast-paced environment and take ownership of member requests while nurturing relationships firmly based on exemplary customer service.
Key Responsibilities:
- Process financial and non-financial transactions for retirement plans
- Manage shared email inboxes to ensure timely responses
- Collaborate with team members on specialized reports
- Handle inquiries about policy-related matters professionally
- Maintain confidentiality and support diversity and inclusion initiatives
Requirements:
- University Degree or College Diploma in a related field
- Bilingual proficiency in French and English required
- Strong organizational and multitasking abilities
- Knowledge of pension legislation and Manulife systems is an asset
- Experience in managing sensitive information
Bring your expertise in client management and bilingual communication to enhance the service excellence at Manulife.
Bilingual Client Account Analyst Montreal in Montréal employer: manulife
Manulife is an exceptional employer that prioritizes employee growth and well-being, offering a flexible work environment where innovation thrives. As a leader in AI Model Risk Governance, you'll have the opportunity to shape industry standards while collaborating with diverse teams across the globe. With a commitment to inclusion and professional development, Manulife empowers you to build a meaningful career in a supportive atmosphere.
