Use medical knowledge and interviewing skills as a remote Medical Tele-Interviewer supporting Manulife insurance clients across Canada. Various Monday-to-Friday shifts run between 9am and 8pm local time.
Manulife seeks a Medical Tele-Interviewer to collaborate within a team and deliver high-quality customer service. You will conduct lifestyle and medical interviews for individual life and critical illness insurance applications. The work supports the underwriting process while requiring careful handling of sensitive information.
Key Responsibilities:
- Conduct in-depth lifestyle and medical interviews for insurance applicants
- Probe tactfully when eliciting personal and medical information
- Address customer concerns professionally and knowledgeably
- Manage workload using organization and time-management skills
- Protect confidential and private information
Requirements:
- Medical knowledge, terminology, or experience
- High accuracy under time constraints
- Excellent spelling, grammar, and communication skills
- Experience providing outstanding customer service
- Ability to work independently or with minimal supervision
Bring medical interviewing, active listening, and customer service strengths to Manulife's remote insurance underwriting support team across Canada.
Medical Insurance Tele-Interviewer in Edmonton employer: manulife
Manulife is an exceptional employer that prioritizes employee growth and well-being, offering a flexible work environment where innovation thrives. As a leader in AI Model Risk Governance, you'll have the opportunity to shape industry standards while collaborating with diverse teams across the globe. With a commitment to inclusion and professional development, Manulife empowers you to build a meaningful career in a supportive atmosphere.
