Elevate your career as a Senior Analyst in Source to Pay Operations, ensuring efficient operations for end users and suppliers. You'll be the go-to expert for inquiries, guiding processes, and providing stellar support.
In this role, you will deliver day-to-day operational support to streamline the S2P lifecycle. Managing inquiries for requisitions, purchase orders, and invoicing will be your focus as you assist both end users and suppliers. Your expertise will help resolve transaction issues and ensure compliance across entire processes.
Key Responsibilities:
- Manage operational inquiries for Source-to-Pay processes
- Guide end-users on processes and system navigation
- Resolve supplier inquiries and transactional issues
- Monitor support queues for timely request resolution
- Coordinate issue escalation with relevant teams
Requirements:
- Expertise in Source-to-Pay or Procure-to-Pay operations
- Strong communication skills with stakeholders
- Ability to prioritize and manage inquiries effectively
- Detail-oriented approach ensuring contract compliance
- Experience in transactional support environments
Utilize your S2P knowledge to enhance user experiences and streamline operations.
Senior Source to Pay Analyst in Toronto employer: Manulife/John Hancock
Manulife/John Hancock is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of Toronto. With a strong commitment to employee growth, we offer comprehensive professional development opportunities and encourage collaboration across global teams, making it an ideal environment for those looking to make a meaningful impact in the private debt sector. Our competitive benefits package and focus on work-life balance further enhance the rewarding experience of being part of our innovative organization.
