At a Glance
- Tasks: Lead a team to deliver exceptional client services and manage complex implementations.
- Company: Join Manulife/John Hancock, a leader in financial services.
- Benefits: Hybrid work environment, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture focused on continuous improvement and accountability.
- Why this job: Make a real impact by guiding teams and enhancing client experiences.
- Qualifications: Proven leadership experience in client services and risk management.
The predicted salary is between 81000 - 99000 $ per year.
Manulife/John Hancock in Toronto invites an experienced leader to guide a team of Client and Account Specialists through end-to-end client implementations and ongoing service. You will set direction, manage complexity, risk, and high-impact relationships in a hybrid work environment.
The role focuses on governance, risk management, and continuous improvement across AdminAdvantage and related functions, with a strong emphasis on collaboration, accountability, and delivering exceptional client service.
Senior Director, Client Services & Delivery in Toronto employer: Manulife/John Hancock
Manulife/John Hancock is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of Toronto. With a strong commitment to employee growth, we offer comprehensive professional development opportunities and encourage collaboration across global teams, making it an ideal environment for those looking to make a meaningful impact in the private debt sector. Our competitive benefits package and focus on work-life balance further enhance the rewarding experience of being part of our innovative organization.
