Manulife/John Hancock is seeking a Global Knowledge Governance & Training Lead to enable employees and service teams with knowledge resources and learning experiences. You will govern knowledge quality, design learning programs, and support adoption of new processes and technologies across Global People Services.
The role partners with content owners, SMEs, and operations to drive readiness, capability-building, and improved knowledge self-service, service delivery, and outcomes.
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Global Knowledge & Learning Leader employer: Manulife/John Hancock
Manulife/John Hancock is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of Toronto. With a strong commitment to employee growth, we offer comprehensive professional development opportunities and encourage collaboration across global teams, making it an ideal environment for those looking to make a meaningful impact in the private debt sector. Our competitive benefits package and focus on work-life balance further enhance the rewarding experience of being part of our innovative organization.
