Support Manulife insurance applications as an Elite Case Coordinator in a hybrid Waterloo position focused on communication and case follow-up.
Manulife's Individual Insurance team needs an Elite Case Coordinator supporting Corporate Account, National Account, and Independent Advisor offices. You will coordinate with internal departments so new life insurance applications move efficiently. The work requires customer service experience, organization, and professional communication.
Key Responsibilities:
- Build one-to-one relationships with assigned branches
- Serve as a consistent policy-life point of contact
- Follow up proactively on pending cases
- Keep customers informed through calls and emails
- Own files and resolve process-blocking problems
Requirements:
- Excellent oral and written communication skills
- Proven customer service experience
- Strong interpersonal skills and collaborative approach
- Adaptability during ongoing change management
- Exceptional organization and attention to detail
Bring case coordination, customer service, and life insurance communication skills to Manulife's Waterloo-based hybrid team.
Elite Insurance Case Coordinator in Alton employer: Manulife/John Hancock
Manulife/John Hancock is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of Toronto. With a strong commitment to employee growth, we offer comprehensive professional development opportunities and encourage collaboration across global teams, making it an ideal environment for those looking to make a meaningful impact in the private debt sector. Our competitive benefits package and focus on work-life balance further enhance the rewarding experience of being part of our innovative organization.
