At a Glance
- Tasks: Support construction customers with orders, deliveries, and product knowledge.
- Company: Join Convoy, a leader in construction materials in Surrey, BC.
- Benefits: Competitive pay, supportive team environment, and growth opportunities.
- Other info: Dynamic role with a focus on teamwork and problem-solving.
- Why this job: Make a difference by helping customers build their dreams with the right materials.
- Qualifications: Experience in customer service and knowledge of construction products preferred.
The predicted salary is between 39600 - 48400 $ per year.
Support construction customers with order processing and product knowledge at Convoy's Surrey, BC location. Coordinate deliveries, quotes, returns, and pickups accurately.
Convoy seeks a self-sufficient Customer Service Specialist for its Surrey location.
You will assist customers procuring building supply and construction products while supporting roofing, building envelope, and below grade materials.
The work combines communication, organization, decision-making, and attention to detail.
Key Responsibilities
- Process customer orders, quotes, and returns
- Coordinate customer deliveries and pickups with operations
- Explain products and their applications to customers
- Generate, place, and confirm supplier purchase orders
- Receive payments and log sales according to procedures
Requirements
- Customer product procurement experience, preferably construction-related
- Strong written and oral communication skills
- Quick, accurate problem-solving abilities
- Excellent decision-making and initiative
- Organization, detail orientation, and respectful teamwork
Bring construction product knowledge, customer communication, and organized transaction support to Convoy's Surrey service team.
Construction Materials Customer Service Specialist in Surrey employer: Manufacturingjobsite
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