Use English and French communication skills as a remote Customer Service Representative supporting class action settlements across Canada. Handle claimant questions by phone, email, and chat.
This temporary Customer Service Representative assignment is based remotely anywhere in Canada. You will explain eligibility, claim procedures, deadlines, and payment timelines while assisting claimants with forms and settlement websites. Strong organization, multitasking, and priority management support accurate service delivery.
Key Responsibilities:
- Answer inquiries about class action lawsuits and settlement details
- Explain eligibility requirements, procedures, deadlines, and payment timelines
- Assist claimants completing forms and navigating settlement websites
- Document interactions and maintain accurate customer records
- Follow class action scripts and compliance guidelines
Requirements:
- Fluency in English and French
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving and analytical abilities
- Microsoft Office and customer service software proficiency
Apply bilingual communication, careful documentation, and claimant support skills to class action customer service from anywhere in Canada.
Bilingual Class Action Customer Service Representative in Toronto employer: Manpower, Inc.
Rejoindre notre client, un leader dans le secteur de la construction au Québec, c'est intégrer une culture d'entreprise axée sur la prévention et l'amélioration continue en santé et sécurité. Avec un environnement de travail hybride, des opportunités de développement professionnel, et des avantages tels qu'un régime d'épargne-retraite avec contribution de l'employeur, vous aurez l'occasion de faire une réelle différence tout en bénéficiant d'une banque de vacances généreuse. Ce poste stratégique vous permettra de collaborer directement avec la haute direction et de jouer un rôle clé dans la gouvernance SST.
