At a Glance
- Tasks: Provide top-notch service in English and French via phone, chat, and email.
- Company: Join GroupHEALTH, a leader in member experience across Canada.
- Benefits: Enjoy remote work flexibility and a supportive team environment.
- Other info: Work remotely from anywhere in Canada during core business hours.
- Why this job: Make a difference by helping members and clients with their inquiries.
- Qualifications: Bilingual in English and French with strong communication skills.
The predicted salary is between 47250 - 57750 $ per year.
Group HEALTH in Canada is seeking a Bilingual Member Experience Representative to deliver accurate, empathetic service in English and French across phone, chat and email.
Reporting to the Supervisor, Member Experience Contact Centre, this role resolves member, provider, and client inquiries while meeting performance expectations and contributing to an excellent member experience.
This is a remote role within Canada, open to candidates across the country, with core business hours.
Bilingual Member Experience Specialist – Remote in Calgary employer: Manion, Wilkins & Associates Ltd.
GroupHEALTH is an exceptional employer that fosters a supportive and inclusive work culture, prioritizing employee well-being with generous benefits such as extended health and dental coverage, RRSP matching, and wellness support. Located in Surrey, BC, this hybrid role offers the flexibility to balance work and home life while providing ample opportunities for professional growth and mentorship in a collaborative environment focused on data-driven decision-making.
Contact Details:
Manion, Wilkins & Associates Ltd. Recruitment Team
