At a Glance
- Tasks: Onboard clients, provide technical support, and contribute to process improvements.
- Company: Mako, a leading fintech firm revolutionizing cloud services.
- Benefits: Competitive salary, equity options, top-notch health benefits, and a $1000 home office budget.
- Other info: Remote work with opportunities for rapid career advancement.
- Why this job: Join a fast-growing team and accelerate your career in a dynamic environment.
- Qualifications: Background in computer science or related fields; strong communication and organizational skills.
The predicted salary is between 47250 - 57750 $ per year.
Mako is a leading fintech firm, building software to bring top asset managers and their clients into the cloud.
Our Saa S platform allows firms to onboard new clients, interact with their existing clients and simplify costly back‑office procedures with smart automation and great user experience.
This is a pivotal time for a transition to cloud services, which has fueled rapid growth in our customer base, as firms seek a product of our quality in order to put their best foot forward to remote clients.
As we continue our rapid client growth, we’re now seeking a dynamic professional to engage with our newest clients, set them up on our systems, and make sure they receive fantastic service.
This is an entry‑level software development position, where you'll gain experience in Git, Agile project management, and more.
If you are hungry for challenges and continuously evolving responsibilities, this is a great position for you!
- Tasks
- Customer onboarding: Working closely with the Manager, Solutions Engineering, you’ll transform new clients into satisfied users of our product:
- Onboard new clients by writing JSON templates to encode form logic, and adjusting PDF forms to match JSON templates.
- Provide technical support for enterprise customers you’ve onboarded.
- Contribute to Mako’s success with documentation, recommendations on process improvements, and recommendations on new product features.
- Background
- Educational background in computer science, math, physics or engineering.
- Strong organizational, time‑management and communication skills.
- Takes initiative and acts proactively.
- Insight into how to make processes more intuitive and user-friendly.
- Bilingual (English/French) an asset.
- Experience in financial services an asset.
- Location
- Remote, but we also have offices based in Montreal, Toronto and Vancouver.
- Why work for us
- Follow this link to see a video that stars some of our current Solutions Engineers: Now Hiring Solutions Engineers at Mako Fintech - You Tube.
- High-end Mac or PC laptop, and $1000 budget to outfit your home office.
- Blazing fast career growth: SE's have been promoted to Senior SE, Manager or Sales Engineer within a few months of joining.
- Equity in a fast‑growing start-up.
- Gold-plated health and wellness benefits, extensive vacation policy.
- Amazing team of intelligent, passionate and friendly individuals who continuously push each other to do better.
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Solutions Engineer employer: Mako Financial Technologies
At Mako, we pride ourselves on being a leading fintech start-up that fosters a dynamic and innovative work culture. As an Account Executive, you'll enjoy top-tier compensation, including a generous commission plan and equity, while working remotely across Canada. We are committed to employee growth, offering opportunities to collaborate with talented professionals and make a significant impact in the wealth management sector.
Contact Details:
Mako Financial Technologies Recruitment Team
