Support Make-A-Wish Canada donors in French and English through phone, email, and accurate CRM data entry onsite. This full-time contract serves Calgary, London, or Saskatoon.
As a Donor Care Representative, Office Administration, you will provide customer service and administrative support. The role combines donor inquiries, office reception, constituent records, and stewardship communications. You will use Donor Drive, Salesforce, Microsoft Office, Excel, and Word while working with internal teams.
Key Responsibilities:
- Answer donor inquiries through phone and email
- Manage reception, office opening, closing, and building coordination
- Enter donations, payments, and constituent records accurately
- Issue tax receipts, acknowledgment cards, and stewardship communications
- Support regional fundraising directors and collaborate with internal teams
Requirements:
- Fluency in French and English, verbally and in writing
- One to two years' data entry experience required
- One year of customer service and office administration experience
- Strong organization, communication, problem-solving, and multitasking skills
- Microsoft Office, Excel, Word, confidentiality, and background check requirements
Bring bilingual communication, donor service, office administration, and CRM accuracy to Make-A-Wish Canada's mission.
Bilingual Donor Care Representative in Calgary employer: Make-A-Wish Canada
Make-A-Wish Canada is an exceptional employer that fosters a collaborative and mission-driven work culture in Dartmouth. Employees enjoy meaningful work that directly impacts the lives of children, along with opportunities for professional growth and development. With a strong emphasis on community engagement and a supportive team environment, this role offers a unique chance to make a difference while enjoying a flexible hybrid work arrangement.
