CRMTA Registrar in Calgary

Brief Description

The Certified Registered Massage Therapist Association (CRMTA) is a professional association for RMTs in Alberta.

The Certified Registered Massage Therapist Association (CRMTA) is a professional association for RMTs in Alberta.

The CRMTA was established in the province for the purposes of maintaining and improving the professional standards of practice for the massage therapy industry.

The Registrar is a senior leadership position responsible for supporting the growth, professional credibility, membership development, and regulatory readiness of CRMTA.

The Registrar provides oversight of registration standards, membership eligibility, and member insurance administration, while also taking an active role in growing CRMTA’s membership and value proposition through professional education, workshops, training events, industry engagement, partnerships, and member-development initiatives.

The Registrar will serve as a visible representative of CRMTA within the massage therapy profession and will work closely with the President, Board, Operations Manager, staff, members, and Chairs of committees to strengthen CRMTA’s position within Alberta.

The role provides support for CRMTA’s regulatory and advocacy work, including engagement with government, industry stakeholders, and other organizations to advance the profession and support future regulation of massage therapy.

Key outcomes

Drive sustainable CRMTA membership growth while strengthening member engagement, retention, professional development, organizational credibility, and the overall value of CRMTA membership.

• Key Accountabilities (key Duties & Desired Outcomes)
• Oversee membership registration and ensure compliance with CRMTA standards, policies, and requirements.
• Support the growth of CRMTA membership through recruitment, engagement, and retention initiatives.
• Develop and coordinate member workshops, training events, and professional development opportunities.
• Build relationships with massage therapy schools, educators, industry partners, and other stakeholders.
• Promote CRMTA membership and communicate the value of membership to students and practicing professionals.
• Support continuing education and professional development standards for members.
• Monitor professional, industry, and regulatory developments affecting CRMTA and its members.
• Provide guidance on professional standards, ethics, registration requirements, and member eligibility.
• Review police information checks and assess incoming complaints, providing direction to staff on appropriate next steps.
• Oversee the complaints process and chair the Complaints Committee
• Identify opportunities to improve member services, benefits, programs, and resources.
• Collaborate with the President, Operations Manager, staff, Board, and committees on organizational priorities.
• Represent CRMTA at approved industry, educational, stakeholder, and community events.
• Provide updates and recommendations to the President and Board on membership growth, education, registration, and regulatory matters.

Educational Qualifications

• Diploma or recognized education in Massage Therapy is required
• Additional post-secondary education in business administration, leadership, adult education, association management, healthcare administration, or a related field is preferred.
• Other Qualifications
• Training or experience in governance, professional regulation, compliance, professional standards, or ethics is an asset.
• Training or experience in facilitation, public speaking, workshops, or adult education is an asset.

Experience

• Previous professional experience practicing as a Massage Therapist is required.
• Strong understanding of the massage therapy profession in Alberta.
• Experience in a professional association, regulatory organization, education, membership organization, healthcare environment, or related field.
• Experience in membership development, association growth, business development, or stakeholder engagement.
• Experience developing or coordinating workshops, training, professional development, or educational events.
• Knowledge of professional standards, ethics, continuing education, and registration processes.
• Experience working with Boards, committees, or governance structures is an asset.
• Demonstrated experience building relationships and partnerships with educators, professional organizations, industry partners, or other stakeholders.
• Strong communication, presentation, organizational, and project-management skills.

Work Environment

• Office-based work environment.
• Occasional travel may be required for meetings, educational institutions, industry events, workshops, and stakeholder engagements.
• Regular schedule based on a 40-hour work week.
• Work schedule may vary to accommodate meetings, events, workshops, and organizational requirements.
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