At a Glance
- Tasks: Enhance platform reliability and mentor teams on best practices in a collaborative environment.
- Company: Join MaintainX, a leading mobile-first work execution platform backed by Autodesk.
- Benefits: Competitive salary, health benefits, remote work options, and opportunities for professional growth.
- Other info: Dynamic team culture focused on innovation and continuous improvement.
- Why this job: Make a real impact on system reliability while working with top-tier clients like McDonald's and Shell.
- Qualifications: 3-5 years in software development or SRE, with strong communication skills and cloud-native experience.
The predicted salary is between 108000 - 132000 $ per year.
MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders.
We're looking for a Site Reliability Engineer to help advance MaintainX's reliability, observability, and developer autonomy as we scale our platform. In this role, you'll partner closely with product and platform development teams to improve the stability, resilience, and operational readiness of our services. You'll work alongside teams to design for reliability from the start, establish clear ownership and standards, and build shared tooling that enables teams to operate their services with confidence.
You'll also contribute to company-wide initiatives that define how MaintainX approaches reliability software development, including observability standards, incident response practices, and service health metrics, helping the organization adopt proven industry practices at scale. This role is well-suited for a developer who enjoys working across teams, influencing technical direction through strong development practices, and turning reliability principles into practical, scalable systems.
What You'll Do:
- Assess service maturity and provide insights to development teams
- Partner with development teams to implement observability best practices
- Enable development teams to become autonomous with their service deployment, support, and infrastructure
- Mentor developers on reliability practices, focusing on making them self-sufficient
- Act as the bridge, ear and eyes of the Platform Division teams to drive tooling and practice adoption across development teams
About You:
- Deep understanding of observability practices in a distributed system environment and how it influences system design and team behaviour
- Practical experience with SRE concepts (SLOs, error budgets, incident management)
- 3-5+ years in software development, SRE, DevOps, or production development roles with experience operating production systems
- Proficient in cloud-native platforms and infrastructure-as-code concepts and tools
- Working knowledge of at least one programming language (TypeScript/Node.js is a plus)
- Excellent communication and collaboration abilities across technical and non-technical teams
- Ability to translate complex reliability concepts into actionable guidance
Site Reliability Engineer in Toronto employer: MaintainX
At MaintainX, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior AI Platform Engineer, you will have access to cutting-edge technology and the opportunity for professional growth in a dynamic environment located in a vibrant tech hub. We offer competitive benefits, a commitment to work-life balance, and a supportive team that values your contributions and encourages continuous learning.
