Director of GTM Data, Processes, and AI Enablement in Toronto

MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders.

The Role: MaintainX (part of Autodesk) is hiring a Director of GTM Data, Processes, and AI Enablement to own critical foundations of our GTM teams, including:

• Customer and prospect data within our CRM;
• Core CRM processes that enable selling across GTM teams (e.g., opportunity workflows, territory assignment processes);
• Our internal GenAI and automation efforts driving efficiency, effectiveness, and productivity of our GTM teams.

This role also owns the integration of the MaintainX GTM teams into Autodesk GTM systems, processes, and GTM motions, for the core functional areas of the role – a key area of focus for the next 6 to 18 months. The role sits in the broader MaintainX Revenue Strategy and Operations team and leads a small team of data quality analysts, but we expect this role to drive the majority of its impact through others outside of their direct team.

Across all functional areas, this role will be working with, influencing, and directing the work of senior stakeholders, front-line managers, and ICs across Marketing, Rev Ops, Enablement, and GTM Engineering. We need someone with deep functional expertise that knows best practices and has rapid pattern recognition for solutions to GTM issues, who is technical enough to be credible with engineers, and is practical enough to be trusted by sellers to get work done.

What You'll Do:

• Own CRM data quality and governance: Set the strategy, standards, and governance for leads, contacts, accounts, and account hierarchies. Move data quality from cleanup to prevention. Show leadership what data gaps cost in revenue, and make GTM data ready for AI use cases.
• Drive core CRM-based processes and workflows: Own CRM territory management developing the processes and systems requirements to implement the territory design and strategy defined by GTM leadership and Rev Ops teams.
• Collaborate with Rev Ops, Enablement, and GTM systems teams to ensure field teams know how to use our systems and processes as they change, through release communications, training, and documentation.
• Lead the GTM AI program for field teams: Run out GenAI and automation program for GTM field teams end to end.
• Own business requirements, build-vs-buy recommendations, and testing for centrally built solutions.
• Lead integration efforts for MaintainX GTM into Autodesk: Own the GTM integration plan, governance and coordination across the workstreams.

About You:

• 10+ years in Revenue Operations, Sales Operations, or GTM strategy at a B2B SaaS company, including 3+ years leading people.
• Deep expertise in core sales processes, territory design, and rules of engagement.
• Strong command of the CRM data model: Salesforce objects, account hierarchies, matching, and enrichment.
• Hands-on experience bringing AI into GTM workflows (LLMs, agents, workflow automation), with measurable results.
• A track record of leading large cross-functional programs through influence, including with VP and C-level leaders.
• M&A or GTM integration experience is strongly preferred.
• Clear writing and speaking skills.

Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.

Compensation and benefits: Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country.

Belonging: We take pride in a culture where everyone can thrive.