At a Glance
- Tasks: Be the go-to expert for integrating operational technology with MaintainX.
- Company: Join a dynamic team at a leading tech company focused on innovation.
- Benefits: Enjoy flexible time off, competitive salary, equity opportunities, and comprehensive healthcare.
- Other info: Collaborate with diverse teams and shape the future of integration technology.
- Why this job: Make a real impact by connecting cutting-edge tech to manufacturing operations.
- Qualifications: 3+ years in a customer-facing technical role with knowledge of OT data sources.
The predicted salary is between 90000 - 110000 $ per year.
This role sits on the Solutions Consulting team, working alongside Sales, Implementation and Product. You will be the integration specialist for operational technology (OT): the person who shows plant and facility teams how MaintainX connects to the systems that run their machines, including our OT data connectors for Ignition, Kepware, and MQTT, and wireless vibration.
If a prospect’s equipment data lives in a SCADA or historian layer, you are who the deal team calls. You will own the technical story for every deal where a customer’s machines, sensors and control systems need to connect to MaintainX.
Run OT discovery with operations and controls teams, then map their data sources to the right connector so scope is clear before the deal closes. Demo the OT connectors live, using the prospect’s own equipment and data so buyers see their plant in MaintainX, not a slide.
Scope integrations jointly with Implementation and Professional Services, so every integration is sold alongside the right services and goes live as promised. Partner with Solutions Architects on custom OT work the pre-built connectors don’t cover, and hand off a clear technical brief.
Log recurring integration requests as product feedback, so the connector roadmap follows what customers actually ask for. You will work daily with Account Executives, Solutions Architects, Implementation, Product and R&D, and coach sellers on when to pull you in.
At six months, you are the first call on every OT conversation. At twelve, the connectors you’ve demoed are live at customers and your feedback has shaped what we build next.
This role is responsible for managing and supporting a customer portfolio based primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English with those customers. This role will also involve travel for customer on-sites.
Benefits:
- Flexible time off
- Competitive salary and equity opportunities
- Training and development investments
- Comprehensive healthcare coverage
Qualifications:
- Ability to explain data flows to an operations manager and an IT lead in the same meeting, and adjust to each.
- Working knowledge of OT data sources such as SCADA, historians, PLCs or industrial gateways.
- 3+ years in a customer-facing technical role: solutions consulting, pre-sales engineering, implementation, integrations or similar.
- Real exposure to manufacturing or industrial operations, and how work gets done on the plant floor.
- Experience running several evaluations at once while keeping every technical detail straight.
- Experience designing or supporting API-based integrations, data workflows or automation.
- Hands-on with Ignition, Kepware, MQTT or OPC UA.
- Experience with integration tools such as Workato, Boomi, Tray.io or Zapier, or ERP integrations (SAP, Oracle, Microsoft Dynamics).
- Background in condition-based or predictive maintenance.
Solutions Consultant (OT Integrations) employer: MaintainX
At MaintainX, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior AI Platform Engineer, you will have access to cutting-edge technology and the opportunity for professional growth in a dynamic environment located in a vibrant tech hub. We offer competitive benefits, a commitment to work-life balance, and a supportive team that values your contributions and encourages continuous learning.
