Solutions Consultant

Sales cycles in industrial software stall when prospects can’t see themselves in the product. As a Solutions Consultant, you close that gap — building custom demos, loading real customer data into trial environments, and translating complex maintenance workflows into a clear value story for operators, plant managers, and executives alike.

You’ll join MaintainX’s Solutions Consulting team as the technical partner to our Mid-Market Account Executives. The team owns everything technical between first call and signed contract: discovery, demos, RFPs, questionnaires, trials and technical validation. You’ll also be the product expert the sales team leans on. When AEs have a tough technical question, you’re the resource. When the demo library needs updating after a product release, you keep it current. When a junior rep is pitching a new vertical, you’re the one who sharpens their positioning.

• Run discovery with Account Executives to map each prospect’s workflows, pain points and decision-makers, then build the demo and evaluation plan around them.
• Deliver tailored demos and hands-on trials, loading the customer’s own asset data so stakeholders see their operation in MaintainX.
• Lead technical validation and proof-of-concept work across multi-stakeholder cycles, answering product, security and integration questions accurately so deals don’t stall.
• Partner with Professional Services on customer-specific integrations with third-party software when a deal requires it.
• Keep demos, content and sales collateral current as the product ships (updates land about three times a week), and coach Account Executives on product knowledge and positioning.
• You’ll work alongside product marketing, product management, engineering, implementation and support, and you’ll bring what you hear from customers back to those teams.

At 6-12 months, you will support Mid-Market evaluations end to end, Account Executives will bring you into deals early, and the customer feedback you collect is shaping product and messaging. This role is responsible for managing and supporting a customer portfolio based primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English with those customers.

Benefits:

• Flexible time off
• Competitive salary and equity opportunities
• Training and development investments
• Comprehensive healthcare coverage

Qualifications:

• 3+ years in technical sales, solutions engineering, implementation or solutions building.
• Confidence presenting to a mixed room and holding its attention.
• Experience working in, or selling into, manufacturing, industrial operations or warehouse environments, with real exposure to operational workflows.
• Skill at adjusting your approach for a technician, a plant manager and a finance/executive leader in the same deal.
• A track record running multi-stakeholder evaluations from discovery through demo to technical validation.
• Organization and attention to detail across several live deals at once.
• Experience with CMMS, ERP or facility operations software.
• Fluency in French and/or Portuguese or another language.
• Familiarity with Salesforce, Opine or similar sales tooling.