Solutions Consultant, OT Integrations in Toronto

MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald’s, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders.

This role sits on the Solutions Consulting team, working alongside Sales, Implementation and Product. You will be the integration specialist for operational technology (OT): the person who shows plant and facility teams how MaintainX connects to the systems that run their machines, including our OT data connectors for Ignition, Kepware, and MQTT, and wireless vibration.

The role involves:

• Owning the technical story for every deal where a customer’s machines, sensors and control systems need to connect to MaintainX.
• Running OT discovery with operations and controls teams, then mapping their data sources to the right connector.
• Demoing the OT connectors live, using the prospect’s own equipment and data.
• Scoping integrations jointly with Implementation and Professional Services.
• Partnering with Solutions Architects on custom OT work.
• Logging recurring integration requests as product feedback.
• Working daily with Account Executives, Solutions Architects, Implementation, Product and R&D.

This role is responsible for managing and supporting a customer portfolio based primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English with those customers. This role will also involve travel for customer on-sites.

Must-haves:

• 3+ years in a customer-facing technical role: solutions consulting, pre-sales engineering, implementation, integrations or similar.
• Real exposure to manufacturing or industrial operations.
• Experience designing or supporting API-based integrations, data workflows or automation.
• Working knowledge of OT data sources such as SCADA, historians, PLCs or industrial gateways.
• Ability to explain data flows to an operations manager and an IT lead in the same meeting.
• Experience running several evaluations at once while keeping every technical detail straight.

Nice-to-haves:

• Hands-on with Ignition, Kepware, MQTT or OPC UA.
• Experience with integration tools such as Workato, Boomi, Tray.io or Zapier, or ERP integrations (SAP, Oracle, Microsoft Dynamics).
• Background in condition-based or predictive maintenance.

Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.

Compensation and benefits: Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country.

Belonging: We take pride in a culture where everyone can thrive.