Order Coordinator in Collingwood

At MacLean Engineering, we're not just building machines – we're pioneering innovations that redefine industry standards. We are looking for an Order Coordinator who is well organized, can help administer our systems and assist on various initiatives between Product Management and Marketing. We prioritize safety, integrity, and teamwork in everything we do by ensuring that every member of our team feels respected, heard, and inspired to excel.

The ideal candidate has excellent skills in Microsoft Project and Microsoft D365 packages, including CRM. Daily work includes:

• Ensuring all details from upcoming orders are correctly entered into the system and available for handover to engineering.
• Keeping track of change requests.
• Updating sales documentation such as presentations.
• Drafting internal and external memos on new options available for sale.
• Supporting other departments as required.

Responsibilities and Duties:

• Support Product Managers in various tasks as they arise.
• Maintain sales support material such as presentations as set out by our brand standards.
• Ensure the right data is entered for the capital sales orders in the CRM system in collaboration with sales.
• Prepare order review meetings and follow up on outstanding items.
• Manage the change requests and ensure they are appropriately communicated.
• Help out on fleet proposals as they come through.
• Draft internal and external sales bulletins on new products and features with input from Product Managers.

Common duties and responsibilities:

• Collaborate with others to develop training materials for field service and capital build support on these new systems.
• Collaborate with the other Project Managers to ensure alignment on business systems, i.e., data sources, dashboards, etc.
• Participate in all company initiatives and programs as applicable.

Travel is not a key requirement. Occasional travel to Owen Sound, Barrie or Sudbury may be required, but is expected to be rare and always planned well in advance.

Qualifications:

• Post-secondary education in business or equivalent.
• Prior exposure to mobile equipment is considered an asset.
• High level of computer literacy and proficiency with MS Office.
• High level of professionalism, honesty, and integrity.
• Result-oriented self-starter who knows how to pick up the phone.
• Excellent written and verbal communication skills.
• Bilingualism or multilingualism is an asset (French and/or Spanish are desirable).
• The successful candidate must possess a valid driver's license.

We offer competitive wages and benefits including:

• 3 weeks' vacation annually.
• Paid sick and family emergency time.
• Free coffee!
• Flexible Group benefits Package (Once probationary period is completed).
• Employee and family assistance program.
• Voluntary DPSP (Deferred Profit-Sharing Plan) and GRRSP (Group Registered Retirement Savings Plan) (Once probationary period is completed).
• Annual Employee Bonus.
• $250 annual safety shoe allowance.
• $200 bi-annual prescription safety glasses allowance.
• Employee appreciation days, raffles/draws, BBQ's and much more.

Founded in 1973 in Ontario, Canada, MacLean Engineering is the world's largest Canadian-based manufacturer of underground mining equipment. Our company delivers mobile equipment solutions for both underground and surface mining, supported by unit-of-one manufacturing expertise and a global service network. Driven by a strong commitment to safety, productivity, and customer support, MacLean serves mining operations worldwide through branches in Canada, the United States, Mexico, Peru, South Africa, and Australia.

This position will be based out of our Collingwood office. We thank all applicants in advance for their application and interest in MacLean Engineering & Marketing Co Limited. However, only those candidates selected for an interview will be contacted.

Please note that employment with MacLean Engineering is contingent upon the successful completion of a background check conducted by our third-party provider. MacLean Engineering & Marketing Co. Limited is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005).