Discover your potential as an Application Architect specializing in Genesys at Maarut Inc, located in Toronto. This Mid-Senior level role focuses on delivering cutting-edge cloud solutions.
You will bring over seven years of experience in system architecture, Genesys Cloud CX, and telephony integrations. Collaborate with teams to ensure smooth implementation and operation phases while adhering to security standards and best practices.
Key Responsibilities:
- Provide strategic guidance for operational requirements
- Collaborate in configuring Genesys platform and integrations
- Act as primary system admin and manage licensing
- Proactively resolve technical challenges and tune configurations
- Coach support staff and document processes
Requirements:
- 7+ years in Genesys call flows and ACD routing
- 7+ years deploying VOIP systems and telephony concepts
- 7+ years in SSO and Azure AD provisioning
- 7+ years utilizing REST APIs in projects
- Skills in coaching and knowledge transfer to teams
Join Maarut Inc and make an impact with your expertise in Genesys Cloud technologies.
Application Architect - Genesys Specialist in Toronto employer: Maarut Inc
As a leading employer in the healthcare sector, we offer UX Researchers a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous professional development opportunities and a supportive culture that values diverse perspectives. Located in a vibrant community, we provide unique advantages such as access to cutting-edge technology and the chance to make a meaningful impact on healthcare delivery.
