- Functional CRM Salesforce advisor role (business analysis)
- Financial Services Cloud processes (lead conversion, opportunities, activities, appointments)
- Impact analysis: processes, data model (Account, Household, Financial Account), integrations (APIs, satellite systems)
- Gathering, documenting and validating requirements (user stories, epics), backlog prioritization with the PO
- Organizing and facilitating business workshops (scoping, design)
- Sales Cloud or Service Cloud capabilities
- Salesforce automation (Flow, workflows) and configuration activities
- Deployment and adoption support, KPI definition, cost/benefit analysis
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Salesforce Business Analyst (Financial Services Cloud) in Montréal employer: Maarut Inc
As a leading employer in the healthcare sector, we offer UX Researchers a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous professional development opportunities and a supportive culture that values diverse perspectives. Located in a vibrant community, we provide unique advantages such as access to cutting-edge technology and the chance to make a meaningful impact on healthcare delivery.