At a Glance
- Tasks: Build relationships with customers and manage their satisfaction in the aerospace industry.
- Company: Join M1 Composites, a leader in aviation engineering and manufacturing.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced environment with a focus on customer service and teamwork.
- Why this job: Be the key contact for customers and make a real impact in aviation.
- Qualifications: Degree in aviation or business, plus 3-5 years in aviation maintenance.
The predicted salary is between 82800 - 101200 $ per year.
About M1 Composites
M1 Composites is a leader in the engineering, manufacturing, and repair of composite and metal structures for the commercial and military aviation industries.
M1 is a trusted supplier to major airlines and government operators.
Our teams of highly specialized engineers and technicians have the opportunity to work on a wide range of aircraft types, allowing them to gain unique and exciting experience within the industry.
About M1 Composites
M1 Composites is a leader in the engineering, manufacturing, and repair of composite and metal structures for the commercial and military aviation industries.
M1 is a trusted supplier to major airlines and government operators.
Our teams of highly specialized engineers and technicians have the opportunity to work on a wide range of aircraft types, allowing them to gain unique and exciting experience within the industry.
Purpose
The aerospace technical sales representative is the primary point of contact for the customer.
He or she oversees contractual obligations and manages customer satisfaction.
This role offers high visibility within the company and involves direct interaction with customers.
- Main Responsabilities
- Build lasting, trusting relationships with our customers through open and proactive communication,
- Identify and assess customer needs and respond effectively to their requests in order to maintain a high level of satisfaction, build lasting relationships, and manage customer satisfaction,
- ommunicate with customers, propose timely and tailored solutions, and follow up to ensure issues are resolved,
- Explain technical specifications,
- Manage and fulfill contractual obligations,
- Serve as the primary point of contact for customers and ensure service excellence,
- Provide accurate, valid, and complete information using appropriate methods and tools,
- Work closely with internal teams to improve the overall customer experience,
- Monitor key performance indicators (KPIs),
- Identify new business opportunities with existing customers,
- Develop and improve processes.
- Ideal Profile
- A university or college degree in aviation, business administration, or a related field, or equivalent experience,
- 3 to 5 years of experience in the aviation and maintenance (MRO) field,
- Knowledge of composite materials and aerostructures,
- Knowledge of Structural Repair Manuals (SRMs) and Component Maintenance Manuals (CMMs) related to composite and/or sheet metal structures (a plus);
- Ability to multitask and work with minimal supervision,
- Comfortable working in a fast-paced environment,
- Customer service-oriented,
- Excellent knowledge of ERP systems and the MS Office suite,
- Bilingual French and English*.
- The position requires a very good knowledge of English, both oral and written.
The position involves reading and understanding technical documents in English on a daily basis, especially from international companies, as well as regular communication with customers, suppliers and other international stakeholders.
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Aerospace Account Executive: Technical Sales in Laval employer: M1 Composites Technology Inc.
Join a leading composites technology company in Canada that values innovation and collaboration. With a strong commitment to employee growth, we offer comprehensive training programs and opportunities for advancement within a supportive work culture. Our dynamic team environment fosters creativity and allows you to make a meaningful impact in the aerospace industry while enjoying the benefits of working in a rapidly growing business.
Contact Details:
M1 Composites Technology Inc. Recruitment Team
