At a Glance
- Tasks: Drive transformation in technology services and enhance performance for independent MSPs.
- Company: Join Lyra Technology Group, a leader in innovative tech solutions.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
- Other info: Dynamic role with significant career growth potential and travel across Canada and the U.S.
- Why this job: Shape the future of MSP operations and collaborate with diverse leaders.
- Qualifications: Extensive experience in MSP or IT services and strong leadership skills.
The predicted salary is between 148500 - 181500 $ per year.
Drive transformation in technology services as the VP of MSP Operations with Lyra Technology Group.
Focus on enhancing performance and delivery for independent MSPs within a decentralized environment.
In this pivotal role, you’ll partner with CEOs and local leadership across diverse MSPs to pinpoint operational gaps and elevate execution.
Your experience within MSP or IT services will help in improving service delivery, project operations, and overall profitability.
This isn’t about managing just one MSP; it's about making a broader impact across multiple operations.
Key
Responsibilities
- Partner with operational leaders to enhance business performance
- Drive excellence in service delivery and KPI management
- Identify risks and improvement opportunities across the portfolio
- Support strategic planning and operational best practices
- Analyze operational data to reveal trends and insights
Requirements
- Extensive operational leadership experience in MSP or IT services
- Strong grasp of service delivery and PSA metrics
- Proven track record improving operational performance
- Comfortable influencing senior leaders
- Ability to travel within Canada and the U.
- S. 50% of the time
Leverage your MSP insights to uplift performance across Lyra's expanding portfolio. #J-18808-Ljbffr
VP of MSP Operations in Vancouver employer: Lyra Technology Group
Lyra Technology Group is an exceptional employer for those looking to make a significant impact in the MSP landscape. With a strong focus on employee growth and a collaborative work culture, we empower our leaders to drive transformation and enhance service delivery across multiple operations. Located in a dynamic environment that encourages innovation, Lyra offers unique opportunities for professional development and the chance to partner with diverse leadership teams, making every day rewarding and meaningful.