At a Glance
- Tasks: Lead and coach teams to deliver exceptional client experiences at Sephora.
- Company: Join the vibrant Sephora team at Toronto Union Station.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Dynamic environment focused on team development and sales success.
- Why this job: Shape the future of beauty retail while making a real impact on clients.
- Qualifications: 1-3 years in a similar role with strong communication skills.
The predicted salary is between 41850 - 51150 $ per year.
Shape outstanding Sephora client service through sales-floor leadership, performance coaching, and clear communication at Toronto Union Station.
This full-time position oversees assigned departments.
As an Assistant Manager, Client Experience, you will help ensure cast deliver Sephora's selling model and support company objectives.
The assigned area may include Beauty, Skincare, Fragrance, Haircare, or a combination.
You will address client feedback, coach performance, and participate in regular check-ins.
Key Responsibilities
- Coach assigned teams on performance management and improvement
- Deliver timely feedback and follow up as necessary
- Partner with managers on client-related issues
- Monitor sales performance and identify business opportunities
- Build teams that develop cast and drive sales
Requirements
- One to three years' experience in a comparable role
- Experience in a similar-volume store or equivalent internal experience
- Strong verbal and written communication skills
- Clear, concise influence with business partners at all levels
- Proven ability to create and develop effective teams
Use performance assessment, team development, and client-service leadership to support Sephora's store objectives in Toronto.
Assistant Manager Client Experience in Toronto employer: LVMH
Sephora Canada is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their careers. With a strong focus on professional development and collaboration, team members have access to unique growth opportunities while contributing to a leading brand in the beauty industry. Located in a vibrant market, Sephora Canada offers competitive benefits and a chance to be part of a passionate team dedicated to delivering outstanding client experiences.
