At a Glance
- Tasks: Lead a passionate team to deliver exceptional beauty experiences and drive store success.
- Company: Join Sephora, a leader in the beauty industry with a vibrant culture.
- Benefits: Competitive pay, performance bonuses, and opportunities for growth and development.
- Other info: Flexible scheduling and a dynamic work environment await you!
- Why this job: Be a key player in creating an inclusive environment while inspiring others.
- Qualifications: 2+ years of leadership experience in retail or service, strong communication skills.
The predicted salary is between 26.1 - 26.1 $ per hour.
Your Role at Sephora: As an Interim Lead, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you'll help create a high-performing, inclusive environment where everyone thrives. If you're a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.
Key Responsibilities
- Lead and inspire: Coach and empower team members to deliver exceptional client service and achieve sales goals.
- Drive performance: Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
- Coach for growth: Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance.
- Train and develop: Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Execute daily operations: Assist with inventory, visual merchandising, and maintaining store standards.
- Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
- Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience.
Flexible Scheduling and Reliability
- Must meet the required minimum number of weekly shifts/hours.
- Be available during peak retail operations (nights, weekends and holidays).
- Punctuality and consistent attendance.
Qualifications/Experience
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast paced and dynamic environment.
- Quick learner with ability to absorb and share product knowledge and training.
- Physically able to lift and carry up to 50 pounds.
Meaningful Rewards
The compensation ranges between CAD$22.20 - CAD$26.10/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Join us at LVMH, where your talent is at the heart of our collective successes.
Interim Lead in Ottawa employer: LVMH
Sephora Canada is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their careers. With a strong focus on professional development and collaboration, team members have access to unique growth opportunities while contributing to a leading brand in the beauty industry. Located in a vibrant market, Sephora Canada offers competitive benefits and a chance to be part of a passionate team dedicated to delivering outstanding client experiences.
