Lead Sephora's on-stage experience in Langford, overseeing client services, classes, events, and beauty teams across assigned store Worlds.
This full-time Stage Experience and Services Lead manages execution within Sephora's BC-Millstream Village location. You will support Color, Skincare, Sephora Collection, or Fragrance Worlds while ensuring services meet Sephora standards. The position emphasizes client service, cast training, coaching, and store priorities.
Key Responsibilities:
- Oversee services, classes, events, and on-stage execution
- Train Services Coordinators and cast on products, categories, and brands
- Support selection, training, and certification of facilitators and coaches
- Conduct custom makeovers, mini-makeovers, and skincare services
- Act as Director in Charge and engage clients
Requirements:
- One to three years' similar-role or equivalent internal experience
- Strong client service skills
- Effective time management and problem-solving skills
- Ability to manage multiple tasks and changing priorities
- Flexible availability for nights, weekends, and holidays
Bring client service, beauty artistry, training, and coaching skills to Sephora's Stage Experience team in Langford.
Sephora Stage Experience Lead in Langford employer: LVMH
Sephora Canada is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their careers. With a strong focus on professional development and collaboration, team members have access to unique growth opportunities while contributing to a leading brand in the beauty industry. Located in a vibrant market, Sephora Canada offers competitive benefits and a chance to be part of a passionate team dedicated to delivering outstanding client experiences.
