Technical Support Engineer in Toronto

Technical Support Engineer in Toronto

Toronto Full-Time On-site
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Project description

Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments.Client attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:

  • Diverse and inspiring colleagues and approachable leaders
  • Stimulating work in a fast-paced, intellectually challenging environment
  • Accelerated exposure and responsibility
  • Global career development opportunities
  • Being motivated every day by important social purpose and unshakable principles
  • A deeply rooted culture of Integrity, Partnership and High Performance

Responsibilities

  • Technical support role for the platform:
  • Deal with L1/L2 tickets
  • Escalate to L3 in case of a need
  • Collaborate with different stakeholders
  • Investigate and provide comprehensive details for quick resolution

SKILLS

Must have

  • Git (GitHub)
  • Linux administration and troubleshooting skills
  • Zabbix monitoring platform
  • ITIL - incident and change management (ServiceNow)

Nice to have

  • Python (basic-intermediate)
  • Artifactory
  • Atlassian tools (Jira, Wiki) - both as user and as administrator
  • Terraform
  • Scripting languages (bash, PowerShell)
  • IBM developer platforms (DataStage, UrbanCode, WebMQ)

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Technical Support Engineer in Toronto employer: Luxoft

At Luxoft, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Located in the vibrant city of Toronto, we offer competitive benefits, continuous learning opportunities, and a collaborative environment where innovation is encouraged. Join us to be part of a team that values your contributions and supports your professional growth in the exciting field of software development.

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Contact Details:

Luxoft Recruitment Team