At a Glance
- Tasks: Help customers solve complex network issues through remote and on-site support.
- Company: Join Lumine Group, a dynamic tech company with a focus on customer success.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Exciting role with a chance to work in both Canada and Mexico.
- Why this job: Make a real difference by supporting customers and collaborating with innovative teams.
- Qualifications: Fluent in English and Spanish, with a post-secondary degree and 2+ years of experience.
The predicted salary is between 63000 - 77000 $ per year.
luminegrp is seeking a Customer Support Engineer in British Columbia, Canada or Mexico to help Incognito's customers diagnose and resolve complex network issues.
The role involves remote and on-site interactions, documentation, and cross-functional collaboration with Engineering and Marketing.
Ideal candidates will be fluent in English and Spanish, hold a post-secondary degree, and have 2+ years of relevant experience.
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Bilingual Networking Support Engineer employer: luminegrp
At Incognito, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our team in British Columbia thrives on tackling complex technical challenges while enjoying the benefits of ongoing learning and professional growth. With a focus on employee well-being and a supportive environment, we empower our Customer Support Engineers to make a meaningful impact in the broadband industry, all while working alongside some of the brightest minds in the field.
