Principal Engineer - Retail Systems in Vancouver

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well. Our success is attributed to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. We focus on creating positive change to build a healthier, thriving future, including creating an equitable, inclusive, and growth-focused environment for our people.

This team builds and operates the technology that powers world-class guest and educator experiences across lululemon's global retail ecosystem. Its work spans core retail, cross-channel digital and guest experience capabilities, and enterprise platforms, with a focus on shaping the future of retail through reliable, scalable, intelligent technology and AI-enabled ways of building software. The team owns and enables critical retail systems and platforms, including retail transacting platforms, educator experience and productivity tools, enterprise payments, store data and intelligence, retail expansion and reliability, wholesale/B2B technology, and contact center technology.

As a Principal Engineer, you will define the technical vision and implementation approach for major technology initiatives across lululemon's global retail systems landscape. You will serve as the senior technical authority across complex, interconnected systems that support store transactions, educator tools, inventory visibility, payments, store intelligence, and retail operations, while helping transform how the organisation builds software through AI-enabled and agentic development practices.

Core responsibilities include:

• Define the technical vision, system design, and implementation approach for major retail systems initiatives that support global store, guest, educator, and omni-channel experiences.
• Serve as a senior technical authority across complex retail platforms, including POS, mobile commerce, endless aisle, enterprise payments, RFID, inventory systems, retail data, and AI-enabled retail capabilities.
• Write high-quality production code to solve critical technical challenges when hands-on expertise is required.
• Partner with architects, product leaders, engineering teams, business stakeholders, and technology leadership to translate strategy into scalable architecture, executable roadmaps, AI-informed transformation plans, and operationally sound delivery.
• Lead complex cross-team integrations across retail platforms, shared services, enterprise systems, market-specific capabilities, and emerging AI-powered experiences.
• Raise engineering standards across multiple teams, including code quality, reliability, observability, deployment readiness, technical debt management, operational excellence, and responsible adoption of AI-assisted and agentic software development.
• Identify and mitigate systemic technical risks, reliability gaps, integration complexity, platform constraints, AI governance needs, and technical debt that could impact store operations, guest experience, or enterprise scale.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or equivalent experience; Master's degree preferred.
• 11+ years of progressive software engineering experience, with demonstrated expertise in large-scale system design, technical architecture, and cross-functional leadership across multiple technology domains.
• Expert-level coding ability, with a track record of writing production-quality code to solve critical and complex technical challenges across multiple languages, frameworks, or platforms.
• Deep experience reasoning across complex, interconnected systems and making durable technical trade-offs.
• Experience using AI-assisted development, agentic software engineering, automation, or emerging developer productivity tools.
• Recognised technical depth in one or more engineering domains, with enough strategic breadth to assess system-wide implications.
• Proven ability to influence product strategy, investment decisions, technical direction, AI adoption, and business outcomes.
• Strong communication skills, with the ability to explain complex technical concepts.
• Experience improving platform health, code quality, engineering practices, observability, resiliency, deployment automation, incident reduction, and operational excellence.
• Experience with retail systems, commerce platforms, store technology, mobile applications, payments, inventory systems, or similarly complex distributed enterprise environments is preferred.

Must haves:

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working.

Compensation and benefits package:

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $196,000 - $258,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. Permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We strive to be the place where inclusive leaders come to develop and enable all to be well. Other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Workplace arrangement: Hybrid. In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week. Authorization to work in Canada is required for this role.