At a Glance
- Tasks: Develop and customize ServiceNow applications while collaborating with a dynamic team.
- Company: Join LTIMindtree, a leader in tech innovation with a focus on diversity.
- Benefits: Enjoy comprehensive medical plans, paid leaves, and competitive compensation.
- Other info: Remote work opportunity with excellent career growth potential.
- Why this job: Make an impact by enhancing IT operations with cutting-edge technology.
- Qualifications: Bachelor's degree and 8 years of experience in ServiceNow development required.
The predicted salary is between 90000 - 110000 $ per year.
Location: Markham, ON (Remote)
Key Responsibilities
- Develop, configure and customise ServiceNow applications and modules as per business needs.
- Design and implement workflows, forms, scripts and integrations within the ServiceNow platform.
- Collaborate with business analysts, project managers and other stakeholders to gather and analyse requirements.
- Provide technical support, troubleshoot issues and perform root cause analysis for ServiceNow-related incidents.
- Maintain documentation related to system design, configuration and customisation.
- Ensure adherence to ServiceNow best practices and coding standards.
- Participate in the upgrade and patching activities of the ServiceNow platform.
Required Skills and Qualifications
- Bachelor's degree in Computer Science, Information Technology or a related field.
- 8 years of experience as a ServiceNow Developer or in a similar role.
- Strong knowledge of ServiceNow modules such as Incident, Problem, Change, Asset and Service Catalog.
- Experience with JavaScript, HTML, CSS and REST/SOAP integrations.
- Good understanding of ITIL processes and ITSM tools.
- Excellent analytical, problem-solving and communication skills.
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision.
- Health Care Spending Account.
- Short Term and Long-Term Disability Coverage.
- Life Insurance.
- Annual vacation and other Paid Leaves.
- Maternity Leave Top Up Pay.
The range displayed on each job posting reflects the total compensation range for the position across all Canada locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Equal Opportunity Employment
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Accessibility and Reasonable Accommodation
LTIMindtree has an accommodation process in place and provides accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please write to us at applicantaccommodation.canada@ltimindtree.com so that arrangements can be made for the appropriate accommodations to be in place.
ServiceNow ITOM SME in Markham employer: LTM
At LTIMindtree, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in Mississauga, Ontario, our team thrives in a high-performance environment where employees are encouraged to grow through continuous learning and exposure to cutting-edge technology in the financial sector. With comprehensive benefits, including a robust medical plan and generous paid leave, we ensure our employees feel valued and supported as they contribute to the evolution of electronic trading.