Guide financial institutions toward greater value with LSEG’s Pricing & Reference Services, using customer success and data expertise. As a Senior Associate Customer Success Manager, you will manage relationships across business and technical stakeholders. You will develop success plans, educate customers on enterprise platforms, and align requirements with LSEG solutions. Your work supports adoption, measurable outcomes, retention, and growth. Key Responsibilities:
Define business outcomes, milestones, risks, and success metrics Educate customers on LSEG platforms, content, and technologies Monitor usage, account health, and expansion opportunities Build relationships with decision makers and platform users Represent customer needs across internal teams Requirements:
Five-plus years in B2B customer success or account management Knowledge of financial content and financial services Experience with pricing services and reference data workflows Ability to engage technical and senior business stakeholders BA or BS degree and customer-site travel availability Apply customer success, financial data, and relationship-management expertise to advance adoption of LSEG Pricing & Reference Services.
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Senior Financial Data Customer Success Manager in Toronto employer: LSEG
At LSEG, we pride ourselves on being an exceptional employer that fosters a culture of integrity, partnership, and excellence. Our dynamic work environment encourages innovation and collaboration, providing employees with ample opportunities for professional growth and development. Located in the heart of London, we offer tailored benefits, including healthcare and paid volunteering days, ensuring our team members can thrive both personally and professionally while contributing to meaningful initiatives that drive financial stability and empower economies.
